| ISSUE |
QUESTION |
ANSWER |
Files |
What type and size of file can I backup? |
Your account allows you to backup ANY file type, up to 5 GB in size. |
Speed |
What factors influence the speed of my backup? |
1) Your available system resources.
2) The resource management configurations you choose in your account profile.
|
Support |
What type of technical support will I receive with my account? |
You will receive a timely response after you submit an email request to our Support Team. Should the need arise, we will connect you directly to a member of our engineering team. |